Privacy Policy

True Peptides respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit https://true-pepunore.shop, place an order, or contact our customer support team.

1. Information We Collect

Depending on how you use our website, we may collect the following categories of information:

Contact Information: Your name, email address, telephone number, billing address, and shipping address.

Order Information: Products purchased, order number, transaction status, shipping details, and customer service communications.

Payment Information: Payment status and transaction-related details provided by our payment processors. Payment card information may be collected and processed directly by the applicable payment provider.

Technical Information: Information such as your IP address, browser type, device information, approximate location derived from technical data, and website usage information.

Communications: Information you provide when contacting us with questions, feedback, or requests.

2. How We Use Your Information

We may use personal information to:

Process, confirm, and fulfill orders.
Arrange shipping and provide delivery updates.
Respond to customer inquiries and requests.
Process eligible returns and refunds.
Detect, investigate, and prevent suspected fraud or unauthorized transactions.
Operate, maintain, and improve our website.
Comply with applicable laws and legal obligations.
Send marketing communications where permitted and, when required, with your consent.

3. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to support website functionality, remember preferences, analyze site performance, and improve the shopping experience.

You may be able to manage cookies through your browser settings or any privacy controls made available on our website. Disabling certain cookies may affect some website functions.

4. How We Share Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

E-commerce and website hosting providers.
Payment processors and fraud-prevention services.
Shipping carriers and fulfillment providers.
Customer support and communications services.
Website analytics and technical service providers.
Professional advisers, regulators, or authorities when required or permitted by law.

We do not represent that every service provider follows identical privacy practices. Their handling of information may also be governed by their own privacy policies and contractual obligations.

We do not sell personal information for money. Where applicable privacy laws define other activities, such as certain targeted advertising or data disclosures, as a sale or sharing, we will handle those activities in accordance with applicable legal requirements.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order administration, customer support, recordkeeping, dispute resolution, fraud prevention, and legal compliance.

Retention periods depend on the type of information and the circumstances in which it was collected.

6. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to object to or restrict certain processing, withdraw consent where processing relies on consent, or opt out of certain marketing or data-sharing practices.

To submit a privacy request, contact Support@true-pepunore.shop. We may need to verify your identity before responding.

You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages, where available. Transactional and service-related communications may still be sent when necessary.

8. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or access the relevant products. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so that the matter can be reviewed.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control the privacy practices of those third parties and encourage you to review their privacy policies before providing information.

10. International Data Transfers

Depending on the service providers we use and your location, personal information may be processed or stored in countries other than your own. Where required, appropriate safeguards will be applied to such transfers in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, website functionality, service providers, or legal requirements. The revised version will be published on this page with an updated effective date when appropriate.