Contact Us
At True Peptides, we value clear communication and aim to provide helpful assistance with customer questions, orders, product information, and store policies.
Customer Support
If you have questions before placing an order or need assistance with an existing purchase, please contact us through one of the following channels.
Store Name: True Peptides
Website: https://true-pepunore.shop
Email: Support@true-pepunore.shop
Phone: +1 267-769-8053
Mailing Address: 624 Fir Ave, Langhorne, PA 19047, United States
Email Inquiries
For order-related questions, please include your order number, the email address used at checkout, and a brief description of your concern. This information helps us identify your order and provide appropriate assistance.
Please do not include payment card numbers, passwords, or other unnecessary sensitive information in your message.
Order Assistance
You may contact us for assistance with:
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Order status and confirmation.
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Shipping and tracking information.
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Product descriptions and available specifications.
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Return and refund requests.
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Payment questions.
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Website or checkout issues.
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Privacy concerns and requests relating to personal information.
Customer Support Hours
Please contact us by email or telephone for assistance. Messages will be reviewed as soon as reasonably practicable. Response times may vary depending on inquiry volume, holidays, and the nature of the request.
Returns and Refunds
If you need to request a return, replacement, or refund, please review our Refund Policy before contacting us. Include your order number and explain the reason for your request so that we can review it under the applicable policy.
Important Notice
Contacting our support team does not automatically guarantee a return, replacement, refund, or other particular outcome. Requests will be assessed in accordance with the published store policies and applicable law.
We appreciate your business and look forward to assisting you.
True Peptides Customer Support