Payment Policy

This Payment Policy explains the payment methods, pricing, order authorization, and payment-related procedures applicable to purchases made through True Peptides.

Accepted Payment Methods

Available payment methods are displayed at checkout. Customers should review the available options before submitting an order.

Payment methods may include credit cards, debit cards, or other payment options made available through our authorized payment providers. The actual methods available for a particular transaction depend on checkout configuration, payment provider requirements, and eligibility.

We do not guarantee that every payment method will be available for every order.

Pricing and Currency

Product prices are displayed on the website and at checkout. Unless otherwise stated, prices are presented in the currency indicated during the checkout process.

Any applicable shipping charges, taxes, or other disclosed fees will be presented at checkout when applicable. The final order total shown before payment submission is the amount the customer should review before completing the purchase.

We make reasonable efforts to maintain accurate pricing information. If a pricing or listing error is identified, we reserve the right to review the affected order and take appropriate action in accordance with applicable law.

Payment Authorization

By submitting an order, you authorize the applicable payment provider to process the payment associated with your purchase.

Orders may be subject to payment authorization, fraud screening, verification, or other checks required by the payment provider. An order may be delayed, declined, or canceled if payment cannot be authorized or if the transaction cannot lawfully be completed.

Order Confirmation

An order confirmation email indicates that we have received your order details. It does not necessarily mean that the order has been fully processed, shipped, or finally accepted in every circumstance.

If there is a payment issue or an order requires additional verification, we may contact you using the information provided at checkout.

Failed or Declined Payments

If your payment is declined, please verify your payment details and contact your financial institution or payment provider if necessary. You may also try another payment method offered at checkout.

True Peptides does not receive or control the reasons for every payment decline and cannot guarantee that a transaction will be approved.

Refunds and Payment Reversals

Approved refunds will be processed using the original payment method where reasonably possible and as supported by the payment provider. The time required for the refunded amount to appear in your account depends on your financial institution and payment provider.

For further information, please review our Refund Policy.

Payment Security

Payments are processed through the payment methods and service providers made available at checkout. Payment information may be handled by those providers in accordance with their own terms and privacy practices.

Customers should not send full payment card details or security codes to us by email or telephone.